Inca is a member of the “Tourism Quality Commitment” programme, which recognises and endorses the effort made by participating entities. This hallmark proves compliance with the criteria established in the methodology and acknowledges a commitment to quality and continuous improvement, while also serving as a mark of distinction of our city and its tourist offering. If you are a business in Inca, please enter and complete the form.
Inca boasts enough tourism infrastructure, amenities, services and resources to generate a flow to visitors to this destination, as shown by the success of its trade fairs. Several businesses in Inca have already signed up with the SICTED programme (Comprehensive System of Spanish Tourism Quality in Destinations.
List of SICTED member establishments
Can Vidal Boutique Rooms
Can Vidal,24 Inca. M. 678 272 305
info@canvidalboutiquerooms.com
Celler Ca'n Ripoll
c/ Jaume Armengol, 4 Inca. T. 971 50 00 24
cellercanripoll@hotmail.com
Forn de Sant Francesc
Sant Francesc,126 Inca. T. 971 50 49 93
info@forndesantfrancesc.com
Museu del calçat i de la indústria
General Luque, 223 Inca. T. 871 91 16 43
museucp@incaciutat.com
Reset Hair Beauty
Hostals, 7 Inca. M. 687 98 90 59
info@resetbyxisca.com
Antic Can Guixe
Calle Estrella,3 Inca. M. 622 10 84 17
info@antic-canguixe.com
Access to current list of SICTED member establishments
What is SICTED?
A project designed to improve the quality of tourist destinations created by the Spanish State Department of Tourism (SETUR), with the support of the Spanish Federation of Municipalities and Provinces (FEMP), which aims to achieve a homogeneous level of quality in the services offered to tourist destination visitors. It includes up to 37 different trades and business activities, in an effort to enhance visitors’ experience and satisfaction levels.
This participative model requires member tourist businesses to commit to tourism quality at their destinations. It offers a training plan comprising 27 modules – available both in classroom and online mode, technical assistance visits by SICTED consultants, workshops addressing issues and widespread discussion groups, task forces to develop proposals for improvement of destinations and assessments to ensure compliance of tourist services with established quality standards, all with a view to securing the Tourism Quality Commitment hallmark.
Benefits for tourist destinations
• Establishes a permanent management structure (through the destination Quality Board and the SICTED Manager), who shall ensure an enhanced competitiveness of tourism services at destination.
• Offers a homogeneous standard of quality and safety throughout the destination.
• Enhances tourists’ satisfaction and helps foster tourist loyalty.
• Increases the involvement and participation of businesses in the tourist development of the destination.
• Enables participation in a nationwide project, along with over 254 destinations.
Benefits for tourist services
• Improves internal management by structuring processes.
• Generates a documentary system.
• Highlights potential improvements to be addressed by those in charge.
• Enhances team qualification through its 27-module training plan.
• Provides technical support for continuous improvement.
• Fosters the support and involvement of the authorities at destination in improving the tourist industry.
• Provides a hallmark to endorse the level of quality achieved.
Participating entities
• State Department of Tourism: Owns the methodology and manages and coordinates the project at a national level.
• Spanish Federation of Municipalities and Provinces (FEMP): Provides support and assistance to SICTED.
• Other governmental authorities: Autonomous Communities and Provincial Governments, involved in promoting and supporting the project within their regions.
• Destination Manager: Public or public/private entity responsible for implementing the project at destination.
• Inter-Destination Committee: Participative body designed to promote information exchange, initiatives, monitor evolution and harmonisation of the implementation of SICTED at participating destinations.
• SICTED Manager: Plays a critical role in project management by coordinating the actions carried out at the destination.
• Instructors and advisers: Professionals who provide the training modules and the support required by tourism services to implement the best practices handbook.
• Assessors: Independent technicians who guarantee the objectivity and accuracy of the assessment process prior to granting the distinction.
• Tourism services: A fundamental aspect of the project, as direct beneficiaries and the visible face of the project. They are in contact with the tourist and play a vital role in ensuring that the tourist experience is of the highest possible quality.
• Business Associations: These may form part of the Quality Board, representing the employers and professionals addressed by SICTED and communicating to the latter the issues and proposals of their members.
How to sign up?
If you are a public or private tourist service and you belong to the Inca destination, which is already a SICTED member, at calidadendestino.es you can sign up or else contact the SICTED manager at your destination.
More information at calidadendestino.es or sicted@calidadendestino.org.
The tourism department at the City Hall of Inca
macortes@ajinca.net
Company responsible for Sicted in Inca.
https://iqualtur.com
sicted@iqualtur.com
SICTED website
https://www.calidadendestino.es/Contenidos/InformacionGeneral.aspx
The hallmark
SICTED grants the “Tourism Quality Commitment” hallmark as proof of compliance with the criteria established in the methodology while also recognising the effort and commitment to quality.
